Compassionate Concierge Care in Newport Beach, CA
At IM365 Health, we care for our members like family and always put their needs first. Members receive personalized care coordination with our Registered Nurse and physician visits at Hoag if hospitalized, ensuring full continuity of care from the office to the hospital and back home.
Best-in-Class Providers
Using our best-in-class approach to vetting service providers, we negotiate member-only cash prices for services that might otherwise be out of pocket for you. Our high-deductible PPO and international members particularly value this benefit.
- Laboratory Services – Blood can be drawn right in our office at no additional charge.
- Diagnostic Services – Including mammograms, colonoscopies, and much more.
- Dental & Vision – Access to trusted providers, even if you do not carry this type of insurance.
- Physical & Occupational Therapy – We connect you with a therapist who specializes in your specific treatment needs.
- Sleep Center – For diagnosis and treatment plans customized to your sleep concerns.
Best-in-Class Services
In categories where the choices can feel overwhelming, we again apply our best-in-class vetting approach. We also require our referral partners to provide service the way we do: concierge-level customer service, 24/7 availability, and same-day appointments when needed.
- Home Health – For services prescribed by your physician and covered by insurance, such as physical therapy and wound care nurse visits.
- Home Care – Extra help at home with activities of daily living and more.
- Hospice & Palliative Care – Compassionate support for end-of-life discussions and services.
- Durable Medical Equipment – Home equipment such as walkers and hospital beds to keep you safe and comfortable while recovering.
- Placement Services – If and when moving to an assisted living residence is right for you, a professional familiar with the market helps find the right fit.
- Health Insurance & Medicare Brokers – Guidance for changing coverage or getting the most out of your current plan.
- Personal Trainers – Support for weight management goals or simply improving your physical condition.
Do You Need a Referral?
We have fully developed physician and non-physician networks to provide any type of healthcare service our members require.
- All providers are vetted by our physicians for clinical expertise and by our staff for high-quality customer service.
- Our staff schedules the first appointment for you to ensure quick access, and your pertinent health records arrive at the referral office before you do.
- Our staff checks the referral against your insurance to confirm the provider is in network whenever possible, helping maximize your health insurance benefits.
Explore the trusted institutions we work with through the IM365 Care Network, and learn how your physician oversees every step on our Care Coordination & Clinical Oversight page.
Care That Feels Like Family
Compassion guides every decision we make. Our responsibility lies directly with you, not with any outside interest. Whether you are managing a chronic condition, recovering from a hospital stay, or supporting an aging parent, our team is here to simplify the process and stand beside you. Call (949) 734-7446 to learn how the IM365 Health Membership Experience can support you and your family.
Compassion & Care Coordination FAQs
What does care coordination with a Registered Nurse include?
Our Registered Nurse helps coordinate appointments, follow-up, home health services, and communication with outside providers so your care stays organized and continuous.
Will my physician visit me if I am hospitalized?
Yes. Members who are hospitalized at Hoag can receive visits from their IM365 Health physician, who also coordinates with the hospital care team.
Can I get lab work done in the office?
Yes. Blood draws are available in our office for members, saving you a trip to an outside lab.
What are member-only cash prices?
We negotiate discounted cash prices with vetted providers for services such as diagnostics and therapy, which can reduce out-of-pocket costs for members with high deductibles or international coverage.
Can you help arrange home health or home care?
Yes. We connect members with vetted home health, home care, durable medical equipment, and hospice and palliative care providers.
How are your referral providers selected?
Our physicians vet each provider for clinical expertise, and our staff evaluates their customer service to ensure they meet our concierge standards.
Can you help with assisted living placement?
Yes. When a move to assisted living is the right choice, we can refer you to placement professionals who know the local options well.