Collaborative Concierge Care in Newport Beach, CA
At IM365 Health, we collaborate directly with you to achieve your unique healthcare goals. Members enjoy a one-on-one relationship with their physician, expedited referrals to our network of best-in-class specialists, and secure online access to their medical records, all designed to make you an active partner in your care.
What Is Concierge Medicine?
Concierge medicine is designed to give members an alternative to standard practices and more control in the healthcare process. The concierge model brings the practice of medicine back to the physician and member. It is no longer about finishing the appointment in less than 10 minutes or writing prescriptions based on a few symptoms.
Instead, the doctor spends much more time with each member, gathering a meaningful, detailed personal and family history that makes diagnosis and treatment far more accurate. The practice size is limited so that the physician can offer a more personalized care experience and an assortment of additional benefits to every member.
The limited practice size allows for many other enhancements, including little to no waiting for appointments and more care delivered electronically, because the physician knows you and your health much better. For a deeper explanation, visit our What Is Concierge Medicine? page.
Common Questions to Ask Any Concierge Practice
The most common misconception about concierge medicine is that insurance is not accepted. Each concierge practice is designed differently, so it is important to ask how insurance and the cost of office visits are handled.
It is also important to understand how referrals outside the practice are managed. Will the practice help you schedule the first appointment? Will they match the referral to your insurance to maximize your benefits? Will they send your records ahead so the specialist visit is as productive as possible? At IM365 Health, the answer to each of these questions is yes.
How We Collaborate With You
Collaboration means your physician works alongside you, not just for you. Together, you set goals, weigh options, and build a plan that reflects your health, your values, and your lifestyle. Our physicians then coordinate with outside specialists, imaging centers, and hospitals so that every recommendation fits into one cohesive strategy. Learn more about our Care Coordination & Clinical Oversight and the IM365 Care Network.
The IM365 Program at a Glance
- Same-Day Appointments – We are able to get you in when you need to be seen.
- 60-Minute Appointments – Plenty of time to address all of your concerns.
- Your Physician’s Personal Cell – For health-related issues on weekends or after hours.
- Home Visits – Through the WELLth program when you are unable to come to the office.
- Proprietary Referral Network – Expedited appointments with best-in-class specialists.
- Comprehensive Health Profile – Your complete health history, securely stored in one place.
- Care Coordination and Strategic Navigation – Including member visits if you are hospitalized at Hoag, specialist scheduling, medical transport, and mobile phlebotomy.
- Member Portal – Secure, HIPAA-compliant access to your medical record anytime.
- In-Office Lab Draws – No waiting at an outside lab.
- Pre-Negotiated Cash Prices – Helpful for high-deductible, restricted-network, and international members.
Read the full details on our IM365 Program page.
Become a Member
For more information, please fill out our contact form or call us at (949) 734-7446.
Collaboration FAQs
What does collaboration mean at IM365 Health?
Collaboration means you and your physician work together as partners. You share your goals and concerns, and your physician builds a personalized plan and coordinates with specialists so every part of your care works together.
Does IM365 Health accept insurance?
Yes. We accept most major PPO plans and Medicare, and we structure care to help members maximize their insurance benefits.
How do referrals work at IM365 Health?
Our team schedules the first specialist appointment for you, checks that the provider fits your insurance when possible, and sends your records ahead so your visit is productive.
Can I see my medical records online?
Yes. Members have secure online access to their medical records through our member portal.
How many members does each physician care for?
Our practice size is intentionally limited so each physician can offer longer visits, faster access, and a more personalized care experience.
Can much of my care be handled electronically?
Because your physician knows you and your health history well, many concerns can be addressed by phone, secure message, or virtual visit.
How do I become a member?
Fill out our contact form, request a Meet & Greet, or call (949) 734-7446 and our team will walk you through the membership process.